It is only via a combination of tools and techniques that we can hope to create fulfilling customer experiences, warns Oscar ...

Brands and organisations developing sustainability communications should ensure they are not normalising negative behaviours, ...

LUXEMBOURG/SWITZERLAND/UK – Swiss business intelligence and data management company Redslim has had a majority stake acquired by European private equity firm Astorg for an undisclosed amount. The ...

More than three-quarters of the UK public believe climate change is a serious threat to the country’s future, according to researchers at the University of Leeds.

UK – The UK government has set up a new working group to examine the future of linear television broadcasting after research showed 1.5 million people could be excluded from the shift to online ...

The market research industry needs to do more to tackle the data quality crisis despite positive work already underway, the ...

Customer experience management platform Sprinklr has appointed Rory Read as president, chief executive officer and member of ...

Consumer confidence stalled ahead of last month’s Budget, with a slight fall of 0.1 points, according to the YouGov and Cebr ...

Advertising spend is expected to rise to a record £10.5bn this Christmas, according to data from the Advertising Association ...

Strategy and insight firm Yonder Consulting has appointed Tom Wormald as managing partner for the company’s research and ...

UK – Text analytics platform Relative Insight has appointed John Lord as chairman of the board. The move follows a ...

Calls for greater transparency for how data is used by AI and the increasing importance of diversity and inclusion are among ...