In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

The former Chipotle CEO took the helm at the Seattle-based coffee shop giant in September. Since then the company has made ...

The memo notes the planned layoffs are for corporate workers and won't affect in-store employees "or the investments we are ...

Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, ...

Starbucks layoffs, JetBlue expansion, and assessments of both data centers and the office sector: All that and more in The ...

Starbucks saidit plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...

Starbucks said it plans an unspecified number of layoffs as it restructures its corporate staff. In a letter to employees, ...

Starbucks CEO Brian Niccol said Friday he expects a round of corporate layoffs will come as soon as this spring, as the ...

CEO Brian Niccol framed forthcoming job cuts as a way to increase efficiency and accountability and reduce organizational ...

From self-serve milk to more free refills, Starbucks has been making multiple policy changes under CEO Brian Niccol.