AT&T to Credit Customers After Internet Outages
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a wireless outage of more than an hour will automatically receive a full-day bill credit. Customers who call the company’s technical support line and are put on hold for more than five minutes will receive a $5 Visa gift card.
AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...
Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
Behrouz Esbati said he partially blamed Russia for the fall of Assad's government, in a rare break from Iran's official line on Syria.
According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...
Temple University’s Critical Infrastructure Ransomware Attacks (CIRA) database now contains over 2,000 entries.
Saquon Barkley, PHI at LAR 11/24 (26 att., 2 TD) ...
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