If you frequent the self-checkout at your local grocery store, you should make sure that you're following this major (but ...

Kroger customers have urged the retail giant to get rid of self-checkout machines with conveyor belts as they slam the ...

Can AI and automation make self-checkout both seamless and secure to stop fraud without imposing upon honest shoppers?

By taking workers out of these lanes, customers have traditionally been driven to self-checkout kiosks. That’s because they want to spend less time waiting in line. So they’re willing to scan their ...

Some Walmart stores could look very different in a few months. Washington State's legislature is debating a bill that would ...

In a federal lawsuit filed last week, Publix was accused of inflating the weights of products at checkout. Here's what to ...

There is a price paid, too, for the loss of the human touch at retail, he said. "In grocery settings, self-checkout reduces opportunities for customers to engage with store employees – who can ...