The secondhand marketplace says consumers are already reaping the benefits of the AI-enabled customer service tool.

AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...

The AI-powered solution is now available to all Azercell subscribers Azercell's AI-powered AI Chat Bot service is now ...