Source: Hyer, R.N., & Covello, V.T. (2005). Effective media communication during public health emergencies: A WHO handbook. Geneva: World Health Organization. Sample ...
Situation Overview + Initial Challenge A major national brand faced a significant operational crisis that affected multiple ...
a strategic communications agency, said via email. “The best thing you can do in a crisis is to end the story quickly, and sometimes organizations can inadvertently keep the story in the news by ...