Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would ...

Personal Assistant apps have been around for a while. However, it wasn’t until Siri that they became a big deal. We now have many options in the space, including offerings from Google ...

Business operations undergo a fundamental change through AI virtual assistants which improve customer assistance automate processes.