Naira Velumyan, Ph.D., Communication/Relationship Coach, Etiquette Expert, Founder of the Academy of Social Competency.

Listening is critical to building trust. Most of our listening focuses on getting information we need. This article discusses ...

Living without a filter and being brutally honest can be both a blessing and a curse. Here are some pointers on how to ...

Listening with care and empathy is essential when supporting someone affected by cancer. This means focusing on both verbal ...

If you have established good communication with your family, you are fortunate indeed. If you recognize you could be better at communicating, you are also fortunate. It is a skill that can be ...

As part of Xpress annual Wellness Issues, we reached out to professionals whose education, livelihood or a combination of the ...

It's easy to get caught up in sightseeing and activities when you're on vacation with your partner, but it's important not to forget the importance of active listening exercises and communication.

Interruptions, both external and self-inflicted, are no longer the exception; they’ve become our default mode. How can you ...

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Advisors who volunteer their time say they are better able to relate to clients when they actively listen, avoid assumptions ...

Improving your storytelling and active listening skills can make you more engaging and relatable at work and in interviews. In the workplace, savvy employees understand how to use their ...