The year-on-year inflation rates based on the all-India consumer price index for agricultural labourers (CPI-AL) and rural ...

India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

MUMBAI: Stating that customer complaints reaching the RBI Ombudsman have soared by 50% annually in the past two years to ...

Malhotra stressed the importance of maintaining high standards for customer service. India’s top central banker told leaders ...

The Reserve Bank of India's central board reviewed the global and domestic economic landscape and approved the budget for ...

Reserve Bank of India (RBI) Governor Sanjay Malhotra came down heavily on regulated entities like banks and non-banking ...

Mumbai: The New India Cooperative Bank Depositors' Foundation have urged Reserve Bank of India governor Sanjay Malhotra to ...

RBI Governor Sanjay Malhotra met select urban cooperative banks' Chairmen, Managing Directors and Chief Executive Officers in ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...

RBI Governor Sanjay Malhotra urges banks to streamline KYC processes and enhance customer service. He criticized repeat ...