Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Co-founders fighting about their business or spouses battling over who empties the dishwasher can both benefit from Brian ...

Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending May 2, 2025, is below. This week’s ...

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, ...

Airbnb launches AI support bot in the U.S., now handling half of user queries and cutting demand for live agents by 15%, per ...

Airbnb also plans to invest into its relaunched Experiences business as a growth driver. "On May 13, Airbnb will go beyond ...

CEO Brian Chesky cited international expansion as a potential big driver of growth during the company’s earnings call on ...

Airbnb's CFO said in a first-quarter earnings call that Canadians were traveling more domestically and visiting Mexico, ...

Online accommodations platform Airbnb (NASDAQ:ABNB) reported Q1 CY2025 results beating Wall Street’s revenue expectations, ...